Privacy Statement for Text Message Communications

Effective Date: April 1, 2024
Last Updated: April 1, 2024

 

Delta T Comfort, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, and safeguard information you provide through SMS/text messaging communications initiated by you, in compliance with the Revised Code of Washington (RCW 19.190) and applicable federal laws including the Telephone Consumer Protection Act (TCPA).

1. Customer-Initiated Text Messaging

By initiating a text message conversation with us, you consent to receive text message communications from us related to your inquiry, transaction, or service request. We will only send messages relevant to your communication and will not use your number for unsolicited marketing unless you explicitly opt in.

2. Information We Collect

When you contact us by text message, we may collect and store the following data:

• Your mobile phone number

• The content of your messages

• The date and time of the messages

• Any information voluntarily provided by you

We do not collect geolocation data or other sensitive identifiers through SMS without your express permission.

3. How We Use This Information

We use the collected information solely for the following purposes:

• Responding to your inquiry or service request

• Customer support and communication

• Internal business recordkeeping and quality assurance

• Legal and regulatory compliance

We will not use your phone number for promotional purposes without your prior express written consent as required by RCW 19.190.060 and the TCPA.

4. Disclosure of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only:

• With service providers who assist in processing or responding to your messages (under strict confidentiality agreements)

• As required by law, regulation, subpoena, or court order

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no communication method is 100% secure, and we encourage you not to send sensitive personal data via text. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

6. Opt-Out Options

You may opt out of further text communications at any time by replying “STOP” to any of our text messages. Upon receiving your opt-out request, we will confirm your choice and cease all further messages unless you reinitiate contact.

7. Your Rights (Under Washington Law)

If you are a Washington State resident, you have the right to:

• Know what personal data we collect about you

• Request that we correct or delete your personal information

• Revoke your consent to receive communications

To exercise your rights, please contact us at:
📧 office@deltatcomfort.net
📞 360-821-3114
📬 1405 Northeast McWilliams Road, Ste 103, PMB 504, Bremerton, WA 98311

8. Changes to This Privacy Statement

We may revise this Privacy Statement periodically. The latest version will be available on our website or by request via text. Continued communication with us via text constitutes your acceptance of any updates.

9. Contact Us

For questions or concerns about this Privacy Statement or our text message practices, please contact:
Delta T Comfort, LLC
📧 office@deltatcomfort.net
📞 360-821-3114
🌐 www.deltatcomfort.net